How do I set up an appointment to discuss what I need?

  • Please call us and we will be happy to discuss our services and set an appointment at to evaluate your needs at no cost to you.

What if I am not sure of the type of service I need?

  • Whether your setting up care for yourself or your loved ones, please give us a call and we can discuss the services we offer. We would then plan to come out and write up a personalized plan of care to meet your needs. We also make recommendations of what may be needed in the home to ensure the safety of your loved ones.

What if my needs change?

  • We can add or decrease your service/hours or level of care as your needs change.

Do I have to sign a contract?

  • There is no long term contract, you will sign a service agreement giving us 48 hours notice to cancel a shift or cancel service completely. Of course we can also provide care ongoing indefinitely if needed.  

What if I don't like my caregiver?

  • We do our best to match personalities. If you do not feel your caregiver is a good fit for you or your loved one please let us know and we will put another caregiver in place.

Can a caregiver help me pay my bills or use my credit card when shopping?

  • It is against our company policy for caregivers to assist with bill paying or use a client's credit card. When a caregiver is shopping with or for a client we can have a petty cash system set up if needed to assist with shopping needs. Please ask us for details. 

How do you hire your caregivers?

All of our caregivers are certified. Meaning they have had caregiver training and received their certification in caring for geriatric clients. They also have to have at least 2 years of experience. All caregivers have a national background check, current CPR, First Aid, Fingerprint clearance card, drug screen, caregivers that drive have to submit a driving record, car insurance and have a reliable vehicle. All of our caregivers go through a full training and orientation regarding our policies and procedures. They are given a skills check list and are individually skills tested by our nurse. Caregivers are skills tested annually as well and given in-services of continuing education in geriatric care. We also do regular supervisory visits in the home for all of our client's to ensure the best care possible.

Contact Us today at:

520 347-6771

 Senior Services: Frequently Asked Questions

StarrCare In-Home Services